Why isn’t my payment going through?

If your credit card was declined, it is most commonly due to using the wrong name, address, or security code on the card. Please double check that your name matches the credit card, verify your billing and shipping addresses and that the 3 digit security code is correct. If you cannot remedy the payment, please contact us at cs@injinji.com or if it's during business hours (Mon - Fri 8am - 3pm PST), give us a call at (858) 270-3811. 

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